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Drupal Migration & UX

Transforming the digital experience of the courts system.


Strengthening the UX of NC courts.

In 2017, the NC Commission on the Administration of Law and Justice undertook a comprehensive evaluation of the NC judicial system. Their recommendations for strengthening our courts included steps to better accommodate and serve self-represented litigants.

Many of these recommendations involve enhanced use of technology, expanded customer assistance, and improved education programs, which were incorporated into the Electronic Public Access project.

The outcome.


files updated & migrated


pages of searchable content


counties and their citizens served

Atlantic BT was engaged to redesign the website, with a focus on:

  • Modern, mobile-friendly user experience
  • User-oriented content structure
  • Self-help for most common tasks
  • Education about the Judicial system and process
  • Efficient administration


This was a massive project addressing a user base covering thousands of judicial staff across all 100 NC counties and all citizens of NC. We incorporated extensive user research, ranging from Courts staff interviews and focus groups to public usability tests to gain a comprehensive understanding of user needs.

The resulting data was used to build detailed Service Blueprints of the most commonly performed tasks. This data, combined with an extensive content analysis and information architecture development, served as the foundation for a new design incorporating the modern user interface features that users expect.

The new website provides over 10,000 pages of content to users in an easily searchable format.

Juno Intranet

In another segment of the courts systems’ efforts, Atlantic BT migrated the Juno intranet data from Drupal 7 to Drupal 8. This project included:

  • Auditing functionality and planning the migration order for dependencies
  • Migrating necessary content and configuration, including data from third-party modules with no established migration path
  • Migrating a deprecated data structure to a new data structure supported in Drupal 8

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See the results.

We partner with companies in a range of industries with unique needs. Learn more about our success stories.
NC Department of Revenue site map
When call volume exceeded available resources, it became clear that something needed to change. See how Atlantic BT's UX research and web design significantly reduced call volume.
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City of Raleigh
To help the City of Raleigh with their digital challenges, Atlantic BT architected and implementd a robust, scalable, and secure Drupal 8 platform upon which to build the new website.
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NC Department of Information Technology

Helping State Government Prepare for the Future

NCDIT Building
NC DIT needed to stay ahead of the curve with user expectations on a limited budget. See how Atlantic Bt helps them future-proof their website.
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Case Studies. Explore our collection of projects where we've helped organizations grow and embrace innovation.