Our Solution
Atlantic BT’s tech assessment included all desktop and mobile applications, cloud-based services, and supporting infrastructure and third-party services. We also held group workshops and one-on-one sessions with personnel to gather feedback and gain insight into processes. Based off this in-depth research, we were able to build a comprehensive report benchmarking against best practices and industry standards. We identified 28 distinct recommendations for process improvement, ranging from technology to organizational structure and vendor management.
Related Case Studies
See the results.
We partner with companies in a range of industries with unique needs. Learn more about our success stories.
NC Department of Revenue
Making tax filing less painful for NC citizens.
When call volume exceeded available resources, it became clear that something needed to change. See how Atlantic BT's UX research and web design significantly reduced call volume.
NC Administrative Office of the Courts
Transforming the digital experience of the courts system.
To better serve all NC Citizens and Judicial system staff, Atlantic BT redesigned the nccourts.gov website and migrated the Juno intranet site to Drupal 8.