Workshops & Tech Assessment Shape Strategy for NCSA
The Challenge
Because multiple technology solutions had been cobbled together over the years, the NC Sheriffs’ Association was losing efficiency, reliability, and control over key business processes. NCSA sought out a partner to make recommendations for the strategic management of hardware, software, and web services going forwards.
Atlantic BT began the process by providing a technology assessment of the NCSA’s current computer and electronic hardware and software environment.
Our Solution
Atlantic BT’s tech assessment included all desktop and mobile applications, cloud-based services, and supporting infrastructure and third-party services. We also held group workshops and one-on-one sessions with personnel to gather feedback and gain insight into processes. Based off this in-depth research, we were able to build a comprehensive report benchmarking against best practices and industry standards. We identified 28 distinct recommendations for process improvement, ranging from technology to organizational structure and vendor management.
