Creating a seamless, user-friendly experience across all Campbell University sites.

130 years after opening, Campbell University was an established presence in NC’s higher education landscape. The Baptist-affiliated private college had graduated generations of state leaders in business, medicine, and law. However, 75% of Campbell students and staff reported difficulty finding information on the university’s website. What is more, mobile traffic to Campbell.edu had increased 1,277% since 2011.

Because 97% of prospective students begin their college search by visiting a university’s website, Campbell needed its website to engage students with an easy-to-navigate and mobile-optimized experience that captured the unique “feel” of Campbell’s campus and student life. Campbell chose Atlantic BT as its digital partner to craft a unified new design for Campbell.edu.

The Story

How to Create a User-friendly Experience across a University Website

The Challenge

Campbell.edu did not deliver on its university’s promise. This homepage failed to engage aspiring students or serve campus staff in finding information. Campbell.edu also lacked a unified digital experience. Because each school or program managed its own site, visitors were forced to reorient themselves to a new navigation and design for each school.

The Strategy

Atlantic BT architected the new design of Campbell.edu by focusing on a user-centric content strategy and navigation. We conducted in-depth research and workshops with many university stakeholders to identify universal elements to unify the look and feel of each school’s page. We also streamlined the interface for the new Campbell.edu to make it more mobile-friendly. This made it simple to access essential information on all kinds of devices.

The Result

The new Campbell.edu achieved a 36% lower bounce rate and a 20% increase in new visitors. As Atlantic BT’s continues its partnership with Campbell University, we will transform the sites of individual Campbell programs to improve their interface and design.

The new Campbell.edu needed to integrate more than 8,000 unique web pages into a cohesive digital ecosystem that would engage students and staff across all devices.

User Experience

Research-Driven Design

To create a cohesive web ecosystem for Campbell University, we informed our design with numerous surveys, interviews, and collaborative workshops.

667

Respondents Surveyed

42

Interviews

20

Stakeholders Participating

Content Management

Best Content

Leading with the Best Content

We analyzed which pages, images, and videos would do the most to engage Campbell’s audience and organized these assets accordingly on the new Campbell.edu.

Mobile-Friendly

Device-Agnostic Site-Map

To better engage smartphone-savvy students, we designed a mobile-friendly interface which tested well on devices of all sizes.

Faster Loading

Faster Loading on CloudFront

We set up a powerful CDN on CloudFront to rapidly load pages and content on Campbell.edu, then secured the new site with a Web Application Firewall.

Get the Full Story

Learn How the New Campbell.edu Engaged a National Audience

Post Navigation