At its core, cloud services remain infrastructure services. Most core operational processes remain, though related tasks and activities may be done differently than before and require different skill sets. To effectively manage the cloud, you must identify high-priority operational activities and the roles, tools, and skills required to support those activities. Then, decide if making changes to the operations team or outsourcing cloud management can help you deliver key operational capabilities.
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Planning involves documenting services to be managed and metrics these services are to be measured against.
You will need definitions of DevOps processes, including CD/CI and version control of coded infrastructure.
We architect solutions to meet defined operational needs, including factors such as features, scaling, redundancies, backups, and disaster recovery procedures.
Set up logging and alerts, then monitor services against metrics to ensure established SLAs are being met.
Ensure robust security, from the basics such as role and key management, to more specific methods as needed. Security includes continuous monitoring and periodic audits.
Monitor and optimize costs to boost cloud efficiency.
We knew we would have to make this move into a secure cloud. When we hit that milestone, we were very pleased with the knowledge, expertise, and partnership that ABT brought to the table around Amazon Web Services.
Seton Amick CFO at Prophet Labs
