At its core, cloud services remain infrastructure services. Most core operational processes remain, though related tasks and activities may be done differently than before and require different skill sets. To effectively manage the cloud, you must identify high-priority operational activities and the roles, tools, and skills required to support those activities. Then, decide if making changes to the operations team or outsourcing cloud management can help you deliver key operational capabilities.
I know we could benefit from cloud services, but we don’t have the expertise to manage it effectively.
I don’t know if I’m getting the best deal or managing my cloud costs effectively.
I’m not comfortable with my data in the cloud; how do I ensure my data is secure?
