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Mutual Drug

How to Modernize a Critical Business App

When a billion-dollar drug co-op needed more reliable online services, Atlantic BT modernized the business’s web app to achieve the stability it needed.

overview

Updating the Critical Business App for Mutual Drug’s National Operation

Mutual Drug runs a billion-dollar business by supplying more than 600 pharmacies with over 25,000 drugs and other items. However, all these potentially lifesaving items needed a more reliable network interface to ensure accurate delivery and supply. To improve service for its customers, Mutual Drug knew that it needed a better hosting solution.

Improved Customer Service: Mutual Drug supplies more than 600 pharmacies with over 25,000 drugs. See how a hosting solution improved their online offerings.

The Challenge

A cooperative drug wholesaler for more than 600 pharmacies, Mutual Drug handled more than $1 billion in transactions on their MDMembers portal. To deliver better service for its many customers, Mutual Drug decided to update its primary web application.

The Strategy

Atlantic BT analyzed the Mutual Drug business and system, then migrated MDMembers to a flexible and secure cloud environment. We also modernized the MDMembers application to better engage customers and ensure high service levels.

The Results

Atlantic BT created a fault-tolerant system for Mutual Drug’s billion-dollar business. We continue to support this customer-facing system as it provides rapid and reliable service for hundreds of thousands of patients.

$1 billion

In online sales now easily supported for over 25,000 products

600

Pharmacies able to resell on the online platform

Mike Forkner Atlantic BT gave us more than a quick fix for our MDMembers portal. They were a true partner, helping us transform the way we handled our customers’ information and provide better service than ever. Web Services Manager & Support  //  NC Mutual Drug

Scalable Cloud Strategy

By analyzing Mutual Drug’s existing application, hosting, and endpoints, we were able to create a fault-tolerant hosting solution on Amazon Web Services.

Application Modernization

We modernized Mutual Drug’s customer-facing application to maximize reliability. By launching the app in parallel-processing mode, we ensured any data changes in the new environment would correspond to the existing environment.

Migration

Working closely with Mutual Drug’s IT team, we formed a hosting transition plan to handle migration, load testing, contingency, and QA with zero impact to customers.

 

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