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Helping the City of Raleigh Build for the Future

How We Helped

Drupal, User Experience Design

The Challenge

The City of Raleigh needed a website that positioned Raleigh for the future – “to be adaptable, nimble, and poised to embrace new technology and new opportunities”.

RaleighNC.gov needed to showcase the city’s services and amenities by providing accessible information to residents, businesses, and visitors.

They wanted a purpose-built site architecture and content strategy that would enable the site to invite a visitor in, take them by the hand, and guide them to the information they seek.

Our Solution

Atlantic BT architected and implemented a robust, scalable, and secure Drupal 8 platform upon which to build the new website. We next held workshops with their internal team to develop the user role and authentication model, as well as the content governance and workflow, all of which we then configured into the platform to make their system administration as efficient as possible. We also performed a focus group with a Citizen’s Advisory Council meeting and performed a comprehensive Landscape Analysis of websites from cities of similar size, demographic, and growth patterns. We then created a Taxonomy, Content, and Navigation plan and RFP structure recommendations to help them transition successfully into Phase 2.