What are the issues?
There are lots of reasons to redesign your website – changes in your organization, products or services, performance or conversion issues, new features and functionality, competitive pressure, and so on.
Whatever your reasons, our team can make the process easy for your team and deliver a highly performant solution that can be scaled, managed and maintained.
You’re ready to go.
Well, this is exciting…let’s go! We’ll start with a conversation so we can understand your goals and some history of your starting point. We’ll then work out a rough plan, budget, and proposal for the effort we think is necessary to be successful.
Let’s Build Momentum
We know exactly where you’re coming from. We’ve helped lots of organizations achieve success when we initially didn’t have a budget or even consensus that a redesign was necessary. We offer a progression of services that fit perfectly to build momentum, while also generating important documentation that we use on the actual project.
As an example, we might complete some early stakeholder interviews to gain an understanding of your needs and goals. Contextual inquiries can be used to reveal clear frustrations in the audience that are impacting performance. We might also tie that with an analytics and information architecture review.
These types of reports have a high impact on nearly every role at the organization. It’s no longer an internal opinion or anecdotal evidence that a website redesign is needed. But rather, research based evidence proving that issues exist that are reducing the effectiveness of your website.