Business Process Mapping is a tool used to visualize, analyze, and improve the efficiency of various processes within an organization. It involves the documentation of each step in a particular business process, capturing the inputs, outputs, tasks, decisions, and interactions involved. The mapping process aims to provide a clear and comprehensive representation of how a process functions, highlighting potential bottlenecks, redundancies, and areas for optimization.
Atlantic BT creates the business process map by first conducting stakeholder interviews and contextual inquiries with key members of the business. The journey that each user type takes is displayed step by step. Different lanes demonstrate the interaction between different departments and software. It serves as a foundation for process improvement initiatives, enabling businesses to streamline operations, reduce costs, enhance productivity, and deliver higher-quality products or services. Business Process Mapping is an essential tool for businesses seeking to achieve greater operational efficiency and maintain a competitive edge in today’s dynamic markets.