Atlantic BT is seeking a dedicated, dependable, hardworking Client Services Associate to join our team in our Raleigh Office. This is a high profile front desk position. The successful candidate must be a self-starter who owns their role and needs little guidance. The individual hired for this role will be responsible for:

• All front-desk activities - greet guests, answer phones, take and disburse deliveries
• Coordinating internal client and employee meetings and needs
• Facilities needs, coordinating with landlord as necessary
• Office supply management
• Relationships with third-party breakroom equipment providers
• Employee breakfast and lunch coordination, including pickup and delivery
• Running errands as needed
• Working with our accountant to set up or modify clients in our software systems
• Working with our clients to resolve their billing questions
• Coordinating all client billing needs with internal team members
• Daily electronic bank deposits and posting credits to customer accounts
• Working with clients on past due accounts
• Preparing estimates for work for our clients
• Invoicing clients
• Participating with our Accountant in month-end billing process
• Participating as a member of Company's 'Culture Club' which is charged with providing fun and fitness opportunities to our employees.

EQUIPMENT KNOWLEDGE AND EXPERIENCE

• 3+ years' experience in a professional office environment with similar duties and responsibilities
• Intermediate Microsoft Word and Excel experience a must
• Prior client billing experience preferred
• QuickBooks experience preferred
• Prior experience with internet services desired
• Valid NC driver's license and reliable transportation a must
• This employee must be able to set up tables and chairs for meetings, lifting up to 25 pounds without assistance.

Atlantic BT is a web design, development, hosting and marketing company focused on small to medium sized internet projects. Our benefits for full-time employees include: 401K Plan, health, dental, disability and life insurance, as well as an excellent paid-time-off package, including 10 company-paid holidays each year. We currently all participate in a weekly Company-provided lunch and often enjoy a Company-provided breakfast. If you are interested in talking with us about coming to work each day at Atlantic BT, please email your resume along with cover letter and salary requirements to careers@atlanticbt.com. Any attachments sent must be in Microsoft Word or Adobe PDF format. This position is for local candidates or candidates planning on relocating at their own expense as no relocation expenses will be offered for this position.

No agencies or phone calls please.

Atlantic BT is an Equal Opportunity Employer.